Betboro Privacy Policy — Our Commitment to Protecting Your Data

Introduction

Betboro is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our members' privacy. This privacy policy applies to the betboro.wine website and mobile application.

This policy explains in detail what information we collect, why we collect it, how it is stored, and under what circumstances it may be shared with third parties. Protecting the personal data of every betboro member is both our legal and ethical responsibility.

If any part of this privacy policy is unclear to you, don't hesitate to reach out to our support team.

What Information We Collect

Betboro collects various types of information, broadly divided into two categories:

Personal Identity Information

• Full name and date of birth.
• Mobile number and email address.
• National ID number or passport number (for KYC verification).
• Current address and district.
• Selfie or photo ID (for identity verification).

Financial Information

• Mobile Pay, Nagad or Rocket number.
• Bank account details (for withdrawals).
• Transaction history and amounts.

Operational Data

• Betting history and favorite sports.
• Login times and device information.
• IP address and browser information.
• Records of conversations with customer support.

How We Collect Data

Betboro collects information through the following methods:

• Information Provided Directly: Information you provide directly during registration, KYC forms, or when contacting support.
• Automatically Collected: Through cookies and tracking technologies while using the website or app.
• Third Parties: From payment providers or identity verification services.
• Public Sources: Publicly available information used for fraud prevention.

Use of Information

Betboro uses your information only for specific and lawful purposes:

Betboro never sells your data or shares it with third parties for advertising purposes.

Data Sharing Policy

Betboro may share information in the following limited circumstances:

• Payment Provider: Used exclusively to process transactions with Mobile Pay, Nagad, Rocket, or your bank.
• KYC Provider: With authorised providers for identity verification purposes.
• Technology Partners: For platform operations such as hosting and cybersecurity services.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
• Business Restructuring: In the event of a change of ownership or merger involving betboro.

Cookies Policy

Betboro.wine uses cookies to enhance your browsing experience and keep the platform running smoothly.

Cookie Types

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Used to understand which pages are most visited — no personal data is involved.

Non-essential cookies can be disabled from your browser settings, though some features may not function correctly as a result.

Security Measures

Betboro uses industry-standard technology to keep your information secure:

• 256-Bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Server protection against cyber attacks.
• Regular Security Audits: Periodic audits conducted by third-party specialists.
• Restricted Access: Only authorized personnel are permitted to access the information they need.

Data Retention Period

Betboro retains your information for defined periods:

After the retention period, data is securely deleted or anonymised.

Your Rights

As a betboro member, you have the following rights over your personal data:

To exercise these rights support@betboro.wineEmail us at. betboro will respond within 30 days.

Minor Protection

Betboro strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has registered, that account will be immediately closed and all associated data will be deleted.

If parents believe their child has registered on betboro, please contact us.

Policy Changes

Betboro may update this Privacy Policy from time to time. When changes are made:

• The updated date will be published on this page.
• You will be notified of significant changes via your registered email or in-app notification.
• Continued use of betboro following any changes will be considered acceptance of the updated policy.

Contact

For any privacy-related questions, requests, or complaints, please contact betboro's data protection team:

• Email: support@betboro.wine
• Live Chat: Available 24/7 at betboro.wine
• Response Time: Typically 3 minutes (live chat), 24 hours (email)